Job Posting
Emergency Department Intake Coordinator
Job Title: Emergency Room Intake Coordinator
Part-time
Summary: The Emergency Room Intake Coordinator is the first point of contact for all patients/visitors entering Marshall Browning Hospital's Emergency Department. They will provide a warm greeting and ensure those entering the Emergency Department have a wellness screening, including a temperature check and verbal assessment, gather vital information, and notify the nursing staff that a patient is ready for triage.
Duties and Responsibilities:
• Welcome and screen patients using a patient screening form.
• Perform basic data entry into the computer system.
• Communicate with the nursing staff to coordinate the intake of ER patients.
• Communicate the status of patients in the ER waiting area to the nursing staff as needed.
• Manage and communicate with the patients/visitors in the ER waiting room.
• Transport or assist patients to the appropriate treatment areas if needed.
• Operate an infra-red thermometer or other assigned instrument to obtain a temperature reading of all individuals entering the emergency department according to the manufacturer's instructions and CDC guidance.
• Monitor the flow of people entering the ER waiting room to ensure appropriate distancing between individuals according to the social distancing guidelines recommended by the CDC.
• Put on and remove personal protective equipment per company protocol as required.
• Maintain cleanliness of equipment and work area.
• Other duties as assigned.
Qualifications: Education-Knowledge-Skills-Abilities
Minimum Qualifications:
• High School graduate or equivalent required.
• Experience in Customer Service, Nursing, or Health Care preferred.
Important Skills and Characteristics:
• Demonstrated ability to work with various patients in a friendly, courteous manner and actively listen to determine the patient's needs successfully.
• Ability to interact with a diverse client population and provide excellent customer service.
• Excellent communication skills.
• Detail-oriented
• Strong organizational skills
• Demonstrated ability to work as part of a team, interdependently and collaboratively.
• Ability to problem-solve, manage conflict, address client concerns and complaints.
• HIPAA compliant
Physical Demands: (The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
• The employee is regularly required to stand or sit in one place
Work Environment: (The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
• Fast-paced work environment
Disclaimer
The above description is intended to designate the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of duties, responsibilities, and qualifications. Marshall Browning Hospital reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Physical demands and work environment characteristics described herein represent those that an employee will meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals to perform the essential functions.
Schedule:
• Various days Sunday - Saturday
Shifts:
• Days
• Evenings
• Weekends
Additional Information
Position Type : Part Time
Shift : Other
Contact Information
Sarah Dickey - Human Resource Director
Marshall Browning Hospital
900 North Washington Street
Du Quoin, IL 62832
Email: sarah.dickey@mbhdq.com
Phone: (618) 542-1003
Fax: (618) 542-4756 |
