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Billing and Financial Resources


For any questions or concerns related to billing and other financial resources, please contact our Business Office at (618) 542-1025 or email at businessoffice@mbhdq.com.

COVID-19 Cash Price Testing $153

Those that are insured should have full coverage under your health insurance plan, otherwise the testing is at no cost to the patient.

Payment Portal

Welcome to our new and improved payment portal. With the new payment portal, you can search and view your accounts you want to pay, select which ones to make a payment into, and even pay using PayPal. You also have the option to setup payment plans for your accounts.

With the new portal, you can choose to save your account login so it would be easier to make payments in the future. If you are a guarantor, you can also combine all of your family's accounts together and make payments for all of the accounts at once.

We also accept .

Financial Assistance Policy (FAP)

Consistent with Marshall Browning Hospital's mission, vision, values, and strategic plan, the hospital believes that it has a responsibility to meet the financial needs of the patients and the community it serves who have an inability to pay for Healthcare Services.

To apply for financial assistance, please click here to open the forms and policy and send back to us.

Hospital Uninsured Patient Discount Act SB 2380

In compliance with the Act, Marshall Browning Hospital provides discounts from charges for uninsured patients meeting certain eligibility criteria. To apply please complete our financial assistance application.

To learn more about act, please click here.

No Surprises Act (NSA)

As part of the Consolidated Appropriations Act of 2021, the No Surprises Act (NSA) outlines new patient protections from surprise medical bills and requirements for healthcare providers. When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from balance billing. In these cases, you shouldn't be charged more than your plan's copayments, coinsurance and/or deductible. Read the full notice here.

Good Faith Estimate

On Oct. 7, the Departments published in the Federal Register Requirements Related to Surprise Billing; Part II (CMS-9908-IFC) (Interim Final Rule with Comment Period). Part II outlines the required GFE providers must create and share with uninsured and self-pay patients, creates a process for uninsured and self-pay patients to dispute provider charges, establishes the federal independent dispute resolution (IDR) process, and modifies existing external review requirements as part of payer oversight to incorporate provisions related to the NSA.

Providers must provide a GFE to an uninsured/self-pay individual who schedules an item or service no later than one business day after the item or service is scheduled, and at least three business days before the date the item or service is to be furnished. However, if the item or service is scheduled at least ten business days in advance, the provider must furnish the GFE within three business days of scheduling the service.

When an uninsured/self-pay individual requests a GFE of expected charges but has not scheduled the item or service, the treating provider must furnish a GFE to the individual within three business days of the request.

To request, fill up the form here.

Price Transparency/Public Viewing of Hospital Charges


The Centers for Medicare & Medicaid Services (CMS) issued final price transparency requirements for hospitals, requiring all hospitals to make public their negotiated rates in specific file formats on their websites. To read more, click here.

To view our machine-readable standard charges, click here.

To view our shoppable services, click here.

Credit and Collections Policy

Although Marshall Browning Hospital is a not-for-profit health care facility, an excess of revenues over expenses is required to provide for our capital needs and to perpetuate the life of the facility. We are required by applicable laws, in case of emergency, to provide medical care without regard to ability to pay. However, we are committed to pursue collections from those who have the ability to pay.

To read more about our policy, click here.

Insurance Information

All patients should familiarize themselves with the terms of their insurance coverage. This will help you understand the hospital's billing procedures and charges. If there is a question about your insurance coverage, it is the responsibility of the patient or their legal representative to contact the insurance carrier to verify coverage and terms of the policy.

It is important to present your insurance card so we may have a copy on file.

To learn more, click here.
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